Order Processing & Shipping Information
Orders are generally prepared and shipped within 1-3 business days (Monday to Friday, excluding public holidays). Delivery times depend on the destination, with estimated arrival dates shown at checkout.
Return Policy Overview
You may return eligible items within 14 days of delivery. To qualify for a return, products must:
- •Be in original, unused condition
- •Include all original packaging and accessories
- •Show no modifications or damage
Shipping Costs & Refund Details
Customers cover return shipping fees unless the return is due to seller errors (e.g., incorrect or defective items).
Refund Processing Times:
- •Standard refunds: Minimum 14 business days
- •PayPal refunds: 14–30 days (varies by recipient’s location)
Simple Return Process
- 1.Submit Request – Email support at store@unitedluxupp.com
- 2.Approval – Approved returns receive a case ID and shipping details
- 3.Ship Back – Send items to the provided address with the assigned reference code
- 4.Refund Issued – Funds are returned via the original payment method after inspection
Key Points to Note
- •Original shipping fees are non-refundable (unless due to seller error)
- •Damaged, altered, or incomplete items may not be eligible for returns
- •PayPal refunds may take up to 30 days in certain regions
Need Help?
For assistance, contact store@unitedluxupp.com—we’re here to help!